Frequently Asked Questions

Where Is My Parcel?
Once your order is shipped, tracking details will be sent on WhatsApp, SMS, and Email.
How Can I Track My Shipment?
You can track your shipment using the tracking link shared after dispatch. or clicking on "Track Your Order" Section, Put your order number like #7234, and then email address/ phone number and click on "Track", You will get your order details.
What Is The Delivery Time?
Delivery time will be depended on cities, We deliver the order within 4-5 working days in metro cities and within 8-10 days in other cities.
 How to Request a Return?
To ensure quick processing, please follow the correct steps: Primary (Mandatory): Contact us on WhatsApp 📞 +91-70692 46625 Secondary (Recommended): Email us at 📧 Cholimarketbykaushal@gmail.com ⚠️ Return requests without WhatsApp confirmation may not be processed on priority.
Is WhatsApp Compulsory For Return Request?
Yes, WhatsApp is mandatory for faster processing and confirmation.
When Will My Pickup Be Scheduled?
Pickup is usually arranged within 24–48 hours after request approval on whatsapp.
How Long Does Refund Take?
Once pickup is done, refund is processed within 24–48 hours.
Is There Any Deduction In Refunds?
In case of an approved return or refund request, 20% of the total order amount will be deducted as handling, processing, and operational charges. The remaining 80% of the paid amount will be refunded to the customer.
Is There Any Deduction In Exchange?
No 😊 Exchange is completely FREE — no deductions at all.
Do I Need To Inform After Pickup?
Yes, we recommend informing us on WhatsApp after pickup for faster refund processing.